did u manage to get a refund? if not: go to other reasons so they can manually review the refund request, they gave me a commercial gesture because I wasn't elligle for an automated refund (2hrs playtime)

⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⣴⡄⠀⠀⠀
⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⢀⡟⠻⣷⠀⠀
⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⣀⣀⣀⣀⡀⠀⠀⢸⡿⣿⠇⠰⠟⠀⠀
⠀⠀⠀⠀⣀⡤⣤⠶⠛⠉⠉⠀⠀⠉⠉⠛⠲⣤⣤⣄⠀⠀⠀⠀⠀
⠀⠀⠀⡼⠃⠈⠁⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠈⠁⠈⢧⠀⠀⠀⠀
⠀⠀⡼⢁⡆⠀⢀⡀⠀⠀⠀⠀⠀⠀⠀⠀⢀⡄⠀⢰⡈⢧⠀⠀⠀
⢀⡞⠁⣸⠁⠀⢠⠬⠓⠀⣀⠀⠀⢀⠀⠛⠥⣄⠀⠀⡇⠈⢳⡀⠀
⡞⠀⠀⠹⣆⠀⠀⠆⠀⠀⠓⠊⠙⠚⠁⠀⠀⠀⠀⣰⠇⠀⠀⢻⠀
⣇⠀⠀⠀⠈⣹⠶⠦⠤⠤⣤⣤⣤⡤⠤⠤⠴⠶⣏⠁⠀⠀⠀⣸⠁
⠈⠓⠲⠖⠚⠁⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠈⠓⠲⠶⠚⠁⠀

Pc crashed but was fun playing tf2 with you and you seem pretty friendly. Hope I see you in a game again.