Hi there! I'm sorry to hear you experienced a crash and subsequent issues with your save games. First of all, please see if you're able to launch the game after disabling cloud sync[www.ubisoft.com] in Ubisoft Connect.

If that doesn't help, there may be another issue preventing you from launching the game. Please run through the steps in this article[ubi.li] to troubleshoot this further.

Should these issues persist, please reach out to our support team[ubi.li] so they can investigate this situation. Make sure to provide a copy of your system files[ubi.li] so they can better assist.