Game Masters United States

Test and document bugs

Draft and outline possible game enhancements and features

Address and resolve customer / player issues

Develop and maintain customer / player relations

Investigate and document complex issues with regard to bugs, game exploits, trade and other potential issues

Distinguish for the team and other departments between high and low priority items, focusing on areas yielding the greatest return, and make sound determinations based on what requires a "sense of urgency"

Document and communicate game / technical / investigation issues to technical staff

Document and communicate in-game community satisfaction, revenue stream, and revenue-building opportunities to management

Organize and run events for the community of players
Provide input on content driven events, updates, and future enhancements
Monitor game servers to ensure stability and fair game play