This game is a blast to play and is amazing.
I'm giving it a 1/10 simply because the customer support is bad. My access to the Visitors of Spirit Realm has been revoked for no reason whatsoever. I have both of those characters fully leveled up and now all levels wiped from them. Steam verifies that I do in fact own the DLC, but the customer support does not. They won't even check the logs of updates they did to my account. When provided with evidence to my owning, use, and achievements of the DLC, customer support hit me with a 'Hello, we have followed up and provided feedback on this situation for you. Thank you!' with no follow-up on the evidence. I can't even get a refund from Steam since Steam Support needs the Customer Support to deal with it and they refuse to give me my access back.

4/19/2025 EDIT:
proof i played these characters and had the DLC:
https://imgur.com/a/Q26XBGe