Thank you for providing the details to us and for your patience while we completed an investigation into the ban you see applied to your account. From this review we have determined this ban was applied appropriately.

We have a zero-tolerance policy for these behaviors, and in order to foster a safe and secure play environment for our players bans applied for hacking or cheating are permanent.

Due to the way that hacks and cheats are developed, we are unable to provide further details on our internal tools or specific tools, files, or detected cheats that result in a ban as this would only assist in the development of cheats.