STEAM GROUP
Help & Tips LiveChat
STEAM GROUP
Help & Tips LiveChat
34
IN-GAME
209
ONLINE
Founded
9 June, 2011
Location
United States 
661 Comments
17 Jul, 2025 @ 2:22pm 
Hi.
24 Jul, 2022 @ 6:50pm 
As the previous comments say, we have no clue since we are not Valve employees.
24 Jul, 2022 @ 9:05am 
Why is steam support so slow
8 Sep, 2018 @ 6:59pm 
This group was for users to help other users. So only Steam Support can help you with your ticket as we are NOT Valve employees.
12 Aug, 2018 @ 8:01am 
help pls for ticket , i dont get any answer its already 5 day
17 Jul, 2016 @ 6:24am 
Rumun, please just use the Report option on the person's profile.
24 Dec, 2015 @ 11:06am 
Need some help with fallout 4 since it wont start. Add me please.
16 Nov, 2015 @ 9:14pm 
is this legit?
14 Aug, 2015 @ 3:49am 
i have a problem with the high power cargo pack for euro truck simulator 2
2 Aug, 2015 @ 6:13am 
Hey I have a problem,
I'm on holiday and I wanted to buy a new game.
My internet bank is ING so I have to buy things with 'iDEAL'. I did that but I saw a button with 'open in ING app' so I pressed it and everything was fine, I gave the money and I get a link to the shop so I can download it or something. But now the link won't open.
I'm on a iPad so anyone who can help me? Thanks so much
21 Jul, 2015 @ 12:04am 
Tips & Help
16 Jul, 2015 @ 10:25am 
how do I install a mod to work on a steam game??
11 Jul, 2015 @ 3:51pm 
See my prior comment. Only Steam Support can help with account issues.
10 Jul, 2015 @ 6:59am 
I need help.. my account has been fraud by steam , can somebody help me ?
7 Jul, 2015 @ 3:34pm 
I need help .. I try too install steam but when i try too open it .. says disconected all time..
I have great conection ... can pleas someone help mee in here ?
29 Apr, 2015 @ 1:29pm 
The only people that can help you if your account has been hijacked, and account issues in general, is Steam Support . This group is for technical issues only.
28 Apr, 2015 @ 5:10pm 
i am in the same boat as meercraft2 and i have been waiting almost a month now
19 Mar, 2015 @ 9:32am 
Can anyone help me. My other account got hijacked and put onto alert three weeks ago. I sent support a ticket the same day and I have got no response since. Anybody know what to do becuase I have £400 worth of games?
18 Feb, 2015 @ 7:34pm 
How do you use a ps3 controller on a windows 8.1 HD 15 notebook laptop?
29 Jan, 2015 @ 7:33pm 
I keep getting a message saying that steam is having trouble connecting to the steam servers, I just joined steam yesterday, and I have never been able to get in on my laptop, but I can login on my phone and online, it's really pissing me off and Id like help because I just bought a game that I can't play now
8 Jan, 2015 @ 11:40pm 
:dwayneelf::clementineelf::candycane:
8 Jan, 2015 @ 11:40pm 
Hello everybody.
What is a diamond egg Gabe?
21 Dec, 2014 @ 1:31pm 
HEISENBERG, it depends on the BIOS and how you setup the USB key. Newer motherboards should be able to boot via UEFI and the older BIOS method. Make sure if your using a newer motherboard that it boots the USB stick from UEFI.

Here is a good topic on USB key creation for Windows ISOs:
http://www.eightforums.com/tutorials/15458-uefi-bootable-usb-flash-drive-create-windows.html
20 Dec, 2014 @ 7:04pm 
Jakobs025, the group is managed by Valve if that is what you're asking. However, I am not a Valve employee. Nor are most of the helpers. We're users like you are. This group is so that users can help other users with technical issues. For account issues you'd need to contact Steam Support.
20 Dec, 2014 @ 7:02pm 
Luzious, you need to contact Steam Support for help with account issues.

https://support.steampowered.com
20 Dec, 2014 @ 2:25pm 
This is the official group? (well, not in that sense)
9 Dec, 2014 @ 7:52am 
seriously .. is there anyway to contact steam?!!!
8 Dec, 2014 @ 9:54am 
hello is anyone here?? i need some help from steam please....my account had been hijacked by someone . and he use my debit card to reload my steam wallet for me... it very serious.. cause he used almost all my money inside my bank account= =
8 Dec, 2014 @ 7:12am 
hi need help .. account being hijacked by someone.. and reload steam wallet with my debit card without my permission
5 Dec, 2014 @ 8:36am 
Hi, after more than 1200 hours on Shogun 2 , I reinstalled windows and my old 10 gold avatar and all armor, veterans.... its all gone. What is going on? Thank for info

2 Dec, 2014 @ 2:01pm 
For efficent help please only post once in Discussions. Posting in both Discussions and in the Comments doesn't get you help any faster and clogs up the comments page.
2 Dec, 2014 @ 10:01am 
Why haven't i recieved the Pick'Em trophy? I have 65 Points so i will get a gold? all my friend have recieved theirs??
1 Dec, 2014 @ 1:52pm 
Hg yardim et oyun satın alamiyorum hiç bi oyunu yardim lütfen
1 Dec, 2014 @ 8:24am 
Acil destek arma 2 combined packı alıcam ama beklenmedik bir hata diyor ve oyunu alamıyorum yardım lütfen acilll
16 Nov, 2014 @ 5:02pm 
If you're having trouble with the Steam Wallet then Steam Support are the ones to help. We have no access to your account. This group is for users to help other users with technical problems.
14 Nov, 2014 @ 2:49pm 
I have a weird problem with my steam wallet, can someone add me and help me out please?
i tried to contact the steam support but they never answer.
thanks:peace:
3 Nov, 2014 @ 2:57am 
Good day ma'am/sir,

Please help me to recover my items in DotA 2 Lounge my items is Luna {LINK REMOVED} and my batrider mount {LINK REMOVED}

Please i need your help to recover my items :( :(
this is my steam community profile http://v1.steam.hlxgame.cc/profiles/76561198134857897
Please help me :(

Thank you.
22 Sep, 2014 @ 8:16pm 
For account issues, like VAC bans, you need to contact Steam Support at https://support.steampowered.com
1 Aug, 2014 @ 6:11am 
hello together have a question why I was banned for cod ghost,,,,,,,,,,,,,,,,,,, since I use no cheats or enlicheches please spell to answer or delete vac because I nothing lasssen come to owe ergal have in what respect thank Daimen 86
26 Jul, 2014 @ 7:39pm 
Sometimes google will open sonetime s it will take 5 minutes then just say can't connect
26 Jul, 2014 @ 7:38pm 
Guys I need help getting my new desktop on steam I'm having problems with Ethernet speeds
18 Jul, 2014 @ 8:06am 
Can anyone help me with a Steam Overlay issue? No discussions on Steam seem to cover this...
22 Jun, 2014 @ 7:45am 
who can help,how can gone gift from inventory ??
15 Jun, 2014 @ 4:56am 
Hello! I activated steam guard on 31-06-2014 and after 15 days i still can not trade...pls help.
18 Mar, 2014 @ 6:55am 
I literally can't even open Planetside 2. I open the launcher and hit play, then nothing happens except that my computer slows down a lot. When I open task manager it shows Planetside 2 running on proccesses and it only takes 90 MB which is nothing. I have no idea how to fix this.
7 Jan, 2014 @ 10:49am 
or people getting scammed
7 Jan, 2014 @ 10:49am 
does steam care about people scamming in cs go?
27 Dec, 2013 @ 5:20am 
When i add money to my steam wallet the currency is rubles not euro. Im not Russian i live in europe why is this happening PLEASE HELP ME ;(