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Go to your Steam Privacy Settings and make sure your hours are public.
"Please make sure your game details are set to "Public" if you are registering your alias for the first time on the site: https://v1.steam.hlxgame.cc/my/edit/settings "
Have you set your alias on the site yet? Or have you been able to log on to the site previously and are now having issues?
For first time logins, you need to set your profile to public so we can verify your TF2 hours. You can set it back to private after you have registered your alias.
I have 4000+
to be fair, you need a really high IQ to deserve to be whitelisted
Kegaman