Anyone experiencing unable to redeem gift card lately?
I bought a gift card but I cant redeem it for some reason (code all correct)
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Showing 1-7 of 7 comments
What error are you getting?
Is the currency printed on the card the same currency for the region your account is set to?
With the physical gift cards, you can only redeem gift cards for your currency.
Originally posted by Hikari Light:
Is the currency printed on the card the same currency for the region your account is set to?
With the physical gift cards, you can only redeem gift cards for your currency.
I redeem the usd one while having a different currency
https://help.steampowered.com/en/faqs/view/78E3-7431-1E88-AD59#badredeem
Are there country restrictions on Steam Wallet Codes?
Yes. We have made some changes to how Steam Wallet Codes are redeemed on Steam, as part of our ongoing effort to reduce scams like the ones explained here. These changes should not impact regular customers who enjoy using Steam wallet codes they purchase at retail in their local currency.

Each Steam User Account is associated with a specific currency, which you can see in the top right corner of your Steam Client. Going forward, you may encounter an error if you try to activate a Steam Wallet Code issued in a different currency than the one of your Steam User Account.

If you have questions about your ability to redeem Steam Wallet Codes, please contact Steam Support. If you are concerned about the legitimacy of a Steam code you have purchased, you should ask your retailer.
Last edited by Spawn of Totoro; 20 Dec @ 1:58pm
Originally posted by Andrea Carlos:
Originally posted by Hikari Light:
Is the currency printed on the card the same currency for the region your account is set to?
With the physical gift cards, you can only redeem gift cards for your currency.
I redeem the usd one while having a different currency
Yeah, I've been informed that don't really work anymore. Again, ruined by scammers.
Originally posted by Andrea Carlos:
Originally posted by Hikari Light:
Is the currency printed on the card the same currency for the region your account is set to?
With the physical gift cards, you can only redeem gift cards for your currency.
I redeem the usd one while having a different currency
There's your problem.
Your trying to redeem a gift card thats for a different region.

Steam prevents users from redeeming physical gift cards from different currencies than their current set store region.
Last edited by Hikari Light; 20 Dec @ 2:03pm
Originally posted by Andrea Carlos:
Rip, one of the gift card I redeemed successfully is just a month ago, now I have to change my region

Don't change your region just to redeem a card.

That will get you in trouble for trying to game the system.

Also, you have to prove you actually live in said region too by providing a valid mailing address, a local payment method, and verify said method via a purchase with that regions currency via that external payment method.

And region changes can only be done once every 3 months. So you would be stuck with a different region for a while before being able to swap back.

So if you have a physical gift card for a region that you don't live in, you are out of luck.
Last edited by Hikari Light; 20 Dec @ 2:06pm
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